Hospitality Management [ICM]
This course is designed to provide participants with the knowledge they will require in order to analyse tourism development proposals and Produce viable and sustainable tourism policies and strategies.
COURSE CONTENTS
The Certificate in Travel & Tourism – Part 1
Fundamentals of the Hotel & Catering Industry
Housekeeping & Accommodation Studies
Restaurant Services
Front Office Operations & Administration
Food & Beverage Management
The ICM Certificate in Hotel & Catering Supervision is awarded on completion of all Part 1 subjects.
Diploma in Hospitality Management – Part 2
Hotel & Catering Law
Accounting, Purchasing & Cost Control
Human Resource in Hospitality (The)
Hospitality Management
Marketing for Hospitality & Tourism
The ICM Diploma in Hospitality Management is awarded on completion of all Part 1 and Part 2 subjects.
Advanced Diploma in Hospitality Management – Part 3
Strategic Management in Hospitality
Customer Service
Economics & Hospitality
Organisational Behaviour & Hospitality Management
Environmental Management in the Hospitality Industry
The ICM Diploma in Hospitality Management is awarded on completion of all Part 1, Part 2 and Part 3 subjects.